Laravel Mail - Support Tickets

Total

47

All Tickets

12% vs month

Pending

18

Open Tickets

Done

23

Resolved Tickets

18% rate

Fast

2.4h

Avg Response Time

15% faster

Email delivery delays for bulk campaigns

open

10847 J. Mitchell Tech 2h ago

We are experiencing significant delays in email delivery for our bulk campaigns. Emails that should be sent within minutes are taking hours to reach recipients. This is affecting our time-sensitive promotions.

urgent

3 2 S. Johnson

Unable to access analytics dashboard

in progress

10846 E. Watson Tech 4h ago

The analytics dashboard is not loading properly. Getting a 500 error when trying to access campaign performance metrics.

high

5 M. Chen

Billing discrepancy for October invoice

in progress

10845 D. Brown Bill 6h ago

My October invoice shows charges that don't match my subscription plan. Can you please review and adjust?

medium

4 1 L. Anderson

Request: Add custom field support in contact forms

open

10844 A. Turner Feature 1d ago

Would love to see the ability to add custom fields to contact forms beyond the standard fields. This would help us capture more specific information.

low

2 Product

How to integrate with Zapier?

resolved

10843 M. Garcia General 1d ago

I need help setting up the Zapier integration. The documentation seems outdated. Can someone guide me through the current process?

medium

6 Support

API rate limit errors during peak hours

open

10842 R. Chen Tech 1d ago

Getting frequent API rate limit errors during peak hours (9 AM - 11 AM EST). Our integration relies on continuous API access.

urgent

8 1 Tech

Upgrade to Enterprise plan questions

in progress

10841 J. Lee Bill 2d ago

Interested in upgrading to Enterprise plan. Need clarification on custom integration options and dedicated support.

high

7 Sales

Email template not rendering correctly in Outlook

resolved

10840 K. Martinez Tech 2d ago

The email template looks perfect in Gmail and Apple Mail, but completely broken in Outlook 2019. Can this be fixed?

medium

4 1 Design

Contact list import failed

closed

10839 A. Taylor Tech 3d ago

Tried to import a CSV with 5,000 contacts but it keeps failing at 80%. No error message shown.

high

5 1 Support

Request for GDPR compliance documentation

resolved

10838 T. Wilson General 3d ago

Need official documentation regarding GDPR compliance for our legal team review.

medium

3 Legal

Request: Add custom field support in contact forms

open

10844 A. Turner Feature 1d ago

Would love to see the ability to add custom fields to contact forms beyond the standard fields. This would help us capture more specific information.

low

2 Product

How to integrate with Zapier?

resolved

10843 M. Garcia General 1d ago

I need help setting up the Zapier integration. The documentation seems outdated. Can someone guide me through the current process?

medium

6 Support

API rate limit errors during peak hours

open

10842 R. Chen Tech 1d ago

Getting frequent API rate limit errors during peak hours (9 AM - 11 AM EST). Our integration relies on continuous API access.

urgent

8 1 Tech

Upgrade to Enterprise plan questions

in progress

10841 J. Lee Bill 2d ago

Interested in upgrading to Enterprise plan. Need clarification on custom integration options and dedicated support.

high

7 Sales

Email template not rendering correctly in Outlook

resolved

10840 K. Martinez Tech 2d ago

The email template looks perfect in Gmail and Apple Mail, but completely broken in Outlook 2019. Can this be fixed?

medium

4 1 Design

Email delivery delays for bulk campaigns

open

10847 J. Mitchell Tech 2h ago

urgent

3 2 S. Johnson

Unable to access analytics dashboard

in progress

10846 E. Watson Tech 4h ago

The analytics dashboard is not loading properly. Getting a 500 error when trying to access campaign performance metrics.

high

5 M. Chen

Billing discrepancy for October invoice

in progress

10845 D. Brown Bill 6h ago

My October invoice shows charges that don't match my subscription plan. Can you please review and adjust?

medium

4 1 L. Anderson

Request: Add custom field support in contact forms

open

10844 A. Turner Feature 1d ago

Would love to see the ability to add custom fields to contact forms beyond the standard fields. This would help us capture more specific information.

low

2 Product

How to integrate with Zapier?

resolved

10843 M. Garcia General 1d ago

I need help setting up the Zapier integration. The documentation seems outdated. Can someone guide me through the current process?

medium

6 Support

Billing discrepancy for October invoice

in progress

10845 D. Brown Bill 6h ago

My October invoice shows charges that don't match my subscription plan. Can you please review and adjust?

medium

4 1 L. Anderson

Request: Add custom field support in contact forms

open

10844 A. Turner Feature 1d ago

Would love to see the ability to add custom fields to contact forms beyond the standard fields. This would help us capture more specific information.

low

2 Product

How to integrate with Zapier?

resolved

10843 M. Garcia General 1d ago

I need help setting up the Zapier integration. The documentation seems outdated. Can someone guide me through the current process?

medium

6 Support

API rate limit errors during peak hours

open

10842 R. Chen Tech 1d ago

Getting frequent API rate limit errors during peak hours (9 AM - 11 AM EST). Our integration relies on continuous API access.

urgent

8 1 Tech

Upgrade to Enterprise plan questions

in progress

10841 J. Lee Bill 2d ago

Interested in upgrading to Enterprise plan. Need clarification on custom integration options and dedicated support.

high

7 Sales

Email template not rendering correctly in Outlook

resolved

10840 K. Martinez Tech 2d ago

The email template looks perfect in Gmail and Apple Mail, but completely broken in Outlook 2019. Can this be fixed?

medium

4 1 Design

API rate limit errors during peak hours

open

10842 R. Chen Tech 1d ago

Getting frequent API rate limit errors during peak hours (9 AM - 11 AM EST). Our integration relies on continuous API access.

urgent

8 1 Tech

Upgrade to Enterprise plan questions

in progress

10841 J. Lee Bill 2d ago

Interested in upgrading to Enterprise plan. Need clarification on custom integration options and dedicated support.

high

7 Sales

Email template not rendering correctly in Outlook

resolved

10840 K. Martinez Tech 2d ago

The email template looks perfect in Gmail and Apple Mail, but completely broken in Outlook 2019. Can this be fixed?

medium

4 1 Design

Contact list import failed

closed

10839 A. Taylor Tech 3d ago

Tried to import a CSV with 5,000 contacts but it keeps failing at 80%. No error message shown.

high

5 1 Support

Request for GDPR compliance documentation

resolved

10838 T. Wilson General 3d ago

Need official documentation regarding GDPR compliance for our legal team review.

medium

3 Legal

Settings

47

18

23

2.4h

Email delivery delays for bulk campaigns

Unable to access analytics dashboard

Billing discrepancy for October invoice

Request: Add custom field support in contact forms

How to integrate with Zapier?

API rate limit errors during peak hours

Upgrade to Enterprise plan questions

Email template not rendering correctly in Outlook

Contact list import failed

Request for GDPR compliance documentation

Request: Add custom field support in contact forms

How to integrate with Zapier?

API rate limit errors during peak hours

Upgrade to Enterprise plan questions

Email template not rendering correctly in Outlook

Email delivery delays for bulk campaigns

Unable to access analytics dashboard

Billing discrepancy for October invoice

Request: Add custom field support in contact forms

How to integrate with Zapier?

Billing discrepancy for October invoice

Request: Add custom field support in contact forms

How to integrate with Zapier?

API rate limit errors during peak hours

Upgrade to Enterprise plan questions

Email template not rendering correctly in Outlook

API rate limit errors during peak hours

Upgrade to Enterprise plan questions

Email template not rendering correctly in Outlook

Contact list import failed

Request for GDPR compliance documentation

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